Making Pool Water Maintenance Easier for Service Professionals

By adding enzymes into the pool on every service visit it helps to break down non-living organics in the water so the filter does not need to work as hard.

Enzymes have evolved over the years to a point where there are now specific products based on the needs of each and every body of water. Today, there are two different types of enzyme products available for use in the pool and spa/hot tub industry—broad spectrum produced through a fermentation process is one, while limited capacity commercially manufactured then blended … Read More

How to Tackle Common Pool Stains

If the water is clear, but has a greenish cast then it is a sure sign of copper in the water. If algae are the reason for the water turning green, the pool will also appear cloudy and the walls and floor will be slimy to the touch.

When dealing with pool stains, it is important for service professionals to keep in mind they are not always cut from the same cloth. Therefore, it is critical to diagnose the problem first before providing a broad-spectrum treatment. Take the time to review the origins of common pool stains and determine what the likely cause is for each specific case … Read More

Creating an Ownership Culture

Before employees bought Counsilman-Hunsaker (this author’s former business) in 2012, the firm was in the same difficult place many long-time pool and hot tub company owners find themselves today when it comes to business succession.

Before employees bought Counsilman-Hunsaker (this author’s former business), the firm was in the same difficult place many long-time pool and hot tub business owners find themselves today. Like Counsilman-Hunsaker, a large number of companies in this industry were founded in the ’60s and ’70s by individuals with strong personalities, who spent many years working in the business—not on the business. … Read More

Increasing Profits with Custom Water Care Programs

For some pool and spa/hot tub companies, the service department is the largest part of the business.

Pool and hot tub service and specialty retailers across North America continue to report strong growth—from pool and hot tub sales to accessories and outdoor living product purchases. Despite this, the biggest challenge for most is chemical sales—or the lack thereof. The question many retailers have is how they can sell more water treatment products at a profit when competing … Read More