Why Smart People Can Make Bad Business Decisions

Every organization consists not only of individuals, but a hierarchy of power among those individuals. No matter how noble the group’s goal, there is often a struggle for power beneath the surface.

Companies in the pool and spa industry are facing an ironic problem. Success depends on the quality of everyday decisions made by people in the company. However, people have hardwired flaws in their thinking that are reinforced by a multi-tasking, time-constrained environment. In fact, many companies are doing little to help improve their employees’ quality of thinking and instead, in … Read More

Best Practices for Using Robotic Pool Cleaners in Commercial Pools

Robotic pool cleaners can be easily incorporated into the maintenance protocol of any medium-to-large aquatic facility.

Pool cleaning, namely brushing and vacuuming, is a science not an art. A pool (i.e. the water) is a living thing as it constantly changes. Beyond the water and the supporting structure, every pool is composed of millions of living and non-living organisms. Some are innocuous, while others are deadly. Pool water is exposed to every change in the surrounding environment—from … Read More

Advice on How to Handle Off-Season Water Quality Issues

When opening a pool, there are a few universal steps that should always be taken; however, before worrying about the water, it is important to make sure the equipment is working properly first.

Editor’s note: Due to the seasonality of the pool and spa industry and the transient nature of the business, the water treatment information provided in this article can be shared with service technicians who are new to the job. Spring can be an exciting time for pool owners. Everyone looks forward to opening the pool and another season of making many family … Read More