Certain things are inherent to the role of operating a business: meeting with vendors, picking out a POS system and, of course, hiring that all-important staff. But before an employee is deemed fit for face-to-face customer contact, or even to spend days logging inventory in the stock room, he or she must be trained in the ways of the store. … Read More
Improving Pool Maintenance Department Efficiencies with Smart Service Routes
Service is the backbone of the aquatics industry. Once a pool and/or spa/hot tub is installed, it needs to be serviced so homeowners continue to enjoy their backyard investment. In most cases, the service technician is the face of the business and is the customer’s regular contact; therefore, they should be punctual and exemplify professionalism on all levels. For some … Read More
Prevention is the Best Strategy Against Pool Stains
Getting the Stains Out The key is to take action before problems appear The causes of pool stains are no mystery: organic material, such as algae and tannins from plants, or inorganic material, such as metals, has become attached to the pool surface. Additionally, plaster pools can have grayish staining caused by occluded water (sometimes called hydration staining). But while … Read More
Pool and Spa Push-Button Control
Technology Makes Backyard Operation and Maintenance Easy Swimming pool and backyard automation systems have come a long way in the last 10 years not to mention what they once were-basic timers similar to what homeowners used to turn a lamp on/off when they were away on vacation. Fast forward to today and now there are various systems on the market—from entry-level … Read More