How to Get the Appointment

How to Get the Appointment

When a homeowner makes their first call to a pool/spa builder or service company, they are looking for the expert help only a trained professional can provide. Unfortunately, many of these potential customers, who are often eager to spend money on whatever they need to make their backyard getaways perfect, are met with silence. Calls are not answered. Voicemails are … Read More

Battling Biofilm in Pools and Spas

Battling Biofilm in Pools and Spas

Improving water quality demands a true understanding of what is hidden in the pool and spa environment, of what is lurking beneath the surface—in piping, filters and on exteriors. For decades, pool professionals have faced a particularly tricky phenomenon, one that has created havoc since the first swimming pools and spas. It is that slimy, sticky, gooey stuff that appears … Read More

Addressing Cloudy Water Issues in Swimming Pools

Water cloudiness or turbidity is caused by the introduction of suspended particles that are invisible to the naked eye.

Pool owners respond more intently to cloudy water than any other water-related issue due to its direct esthetic effect on the pool’s appearance. It can easily be identified by visual observation; any pool owner can recognize cloudy water and know it is an indication something requires attention. Where the difficulty lies for pool professionals, however, is diagnosing the specific problem … Read More

The Evolution of Pool Cleaners

The Evolution of Pool Cleaners

The swimming pool cleaner has been around for over one hundred years. These devices owe their evolution to imaginative tinkerers, engineers and designers from all over the world. Like swimming pools, there is almost certainly no single inventor or single swimming pool cleaner that has been recorded in history as the first such machine. However, by tracing key patent records, … Read More

Tips for Keeping Pool Cleaners Going Strong

When operating correctly, pressure and suction cleaners should move throughout the pool. Some cleaners have programmed cycles, while others operate in random patterns.

Automatic pool cleaners can simplify pool maintenance, but only when they are functioning properly. Thankfully, most pool cleaners work well most of the time. Occasionally, however, a pool may not be as clean as the owner would like, so it is important to know a few things about ensuring the long-term successful use of these relatively simple machines. Before moving … Read More

Differentiating Stains and Determining Treatment

Differentiating Stains and Determining Treatment

Staining is a problem many pool and spa owners will contend with at some point. It is a nuisance that detracts from a pool or spa’s overall aesthetic value and can contribute to surface deterioration. Staining can be prevented; however, the conditions, which ultimately cause it to happen must be recognized first. Once an operator understands the mechanisms causing surface … Read More

Automatic Chlorine Generators

Automatic Chlorine Generators

Ten years ago, less than five per cent of Canadian and U.S. inground pool owners had heard of salt chlorination; fewer still (less than one per cent) had salt chlorination systems installed on their pools. However, in the U.S. today, there are an estimated 1.3 million inground pools equipped with salt systems, comprising 20 per cent of the country’s 5.2 … Read More

The Intricacies of Automated Chemical Controllers

Proper water balance in commercial pools and spas can be the difference between a safe, attractive facility and a disastrous one. Advances in chemical automation, disinfection methods, and better education on the problems associated with water chemistry have made the aquatic facility operator’s job easier when ensuring pool and spa water is safe for bathers. Oxidation reduction potential (ORP)/pH controllers … Read More

Educating Outdoor Workers on the Dangers of Sun Exposure

Educating Outdoor Workers on the Dangers of Sun Exposure

A new infographic released by Deb Group underlines the risk of skin cancer for outdoor workers, particularly those in construction, and offers best practices for protection. The company, which works to establish skincare regimens for all types of workplace and public environments, made the infographic available as part of its annual ‘Sun Protection for Outdoor Workers Campaign.’ The graphic explores … Read More

How to Train and Hire Temporary Employees

How to train pool maintenance - Pool & Spa Service Liability Insurance

Certain things are inherent to the role of operating a business: meeting with vendors, picking out a POS system and, of course, hiring that all-important staff. But before an employee is deemed fit for face-to-face customer contact, or even to spend days logging inventory in the stock room, he or she must be trained in the ways of the store. … Read More