Specialty Pool Care Programs Can Increase Profits by Providing Service Techs More Time to Investigate

Specialty Pool Care Programs Can Increase Profits by Providing Service Techs More Time to Investigate

Shrewd service professionals are increasing their revenue streams by taking time to look around the backyard for additional sales opportunities. Rather than waiting for things to breakdown, these pros are looking for ways to upgrade the homeowner’s pool experience, while at the same time increasing profits by selling cleaning accessories, replacing/upgrading old equipment, and offering advanced maintenance programs. To afford … Read More

Operating a Small Pool Business

Operating a Small Pool Business

If you are like most professionals in the industry who are operating a small pool/spa business, then there is a good chance you got involved in the trade because it was a fun summer job or way to help out with the family business. However, what you may not have realized until after starting the business and stopped working as … Read More

5 Habits to Ditch Now for a Super Successful Future

5 Habits to Ditch Now for a Super Successful Future

If it’s true that our habits determine our future, knowing our habits and where they take us is one of the most important things we can do to shape that future. Good habits will help us build success, while our bad habits will draw us off the path. It’s the simple law of cause and effect. If you keep up … Read More

Value-Based Selling

Value-Based Selling

A customer enters a pool store with an electrolytic chlorine generator (ECG) cell that is scaled beyond repair. If the customer wants to continue enjoying his/her saltwater pool, the cell would need to be replaced and a better quality pool salt with scale preventatives should be recommended. However, due to fear the customer might balk at the cell’s replacement cost, … Read More

How to Get the Appointment

How to Get the Appointment

When a homeowner makes their first call to a pool/spa builder or service company, they are looking for the expert help only a trained professional can provide. Unfortunately, many of these potential customers, who are often eager to spend money on whatever they need to make their backyard getaways perfect, are met with silence. Calls are not answered. Voicemails are … Read More

The Ins and Outs of Job Costing

The Ins and Outs of Job Costing

For many in the pool and spa business, money is looked upon as a taboo topic not to be openly discussed. It is true that in any form of business, competitors are restricted by laws from getting specific when discussing pricing, overhead and profit margins with one another. However, understanding these factors in broad, general terms (which are legally discussable) … Read More

Measure the Success of Your Business Beyond the Bottom Line

Measure the Success of Your Business Beyond the Bottom Line

As a startup owner, you obviously want to figure out the best way to measure success. In the early stages of business ownership, financial gains are not necessarily a good measure of forward movement. Instead, look out for these positive reinforcers as a way to measure your startup’s success. How To Measure Your Startup’s Success 1. The Industry is Taking Note … Read More

Feeling Overwhelmed? Here’s How These Entrepreneurs Stay Productive.

Feeling Overwhelmed? Here's How These Entrepreneurs Stay Productive

Ever feel like you are on a treadmill running through peanut butter? Like there is always more to do than you can possibly get done in a day? If you are a business owner, you probably know this feeling well. Running your own business often means wearing many hats all at the same time and juggling responsibilities that, in a … Read More

Mind the Gap: Strong Teams Are Built Through Communication and Understanding

Mind the Gap: Strong Teams Are Built Through Communication and Understanding

While they have been around for years, millennials seem to be all the buzz in the workplace these days. What do millennials want in the workplace? What do they want from work in general? How are they different from other generations? And, the most common question this author has heard, how does one even communicate with millennials? To answer these … Read More

Using Team-Building Exercises to Achieve Business Success

his author’s company developed what it called ‘The Puzzle.’ This team building exercise was used to help the business set and attain its goals.

Every company has goals, but does every employee know what they are? More importantly, do they know how to measure and attain them? It is easy to determine the top-level goals, but it can be challenging to make sure every employee can state what they are at any moment of the day. It is also difficult to create measurable sub-goals … Read More