How to Tackle Common Pool Stains

If the water is clear, but has a greenish cast then it is a sure sign of copper in the water. If algae are the reason for the water turning green, the pool will also appear cloudy and the walls and floor will be slimy to the touch.

When dealing with pool stains, it is important for service professionals to keep in mind they are not always cut from the same cloth. Therefore, it is critical to diagnose the problem first before providing a broad-spectrum treatment. Take the time to review the origins of common pool stains and determine what the likely cause is for each specific case … Read More

Increasing Profits with Custom Water Care Programs

For some pool and spa/hot tub companies, the service department is the largest part of the business.

Pool and hot tub service and specialty retailers across North America continue to report strong growth—from pool and hot tub sales to accessories and outdoor living product purchases. Despite this, the biggest challenge for most is chemical sales—or the lack thereof. The question many retailers have is how they can sell more water treatment products at a profit when competing … Read More

Keeping Filters Working Efficiently: Best Practices for Service Pros

Filters are often overlooked and water clarity problems are treated ineffectively as the filtration system should be addressed first and foremost.

Everyone in the industry agrees filtration is the key to clean water. That said, filters are often overlooked and water clarity problems are treated ineffectively because the filter should have been addressed first and foremost. This article will review a number of service and maintenance tips for different filter types, the most common mistakes when servicing and installing filters, as … Read More

Understanding the Effects Natural Disasters Can Have On Pools

Water is an amazing, mysterious, and powerful element. To understand the capabilities of water and its effect on pools it is vital to understand how it travels throughout the world. The water cycle is a continuous loop of the various ways it transforms and renews itself. Water can exist in three forms: vapor, solid, or liquid. For example, fog is a … Read More

Understanding the Differences Between Pool and Hot Tub Water Quality

Despite some long-held beliefs, a hot tub is not simply a small pool. There are major differences between the chemistry of these aquatic environments that are unique enough to warrant a separate discussion. For service technicians, understanding these differences and knowing how to alter a testing and treatment regimen geared for pools to one suited for hot tubs is critical … Read More

Equipment Troubleshooting Tips for Service Professionals and Retailers

Industry professionals and retailers should know what to do when faced with a problematic pool cleaner.

Today, automatic and robotic pool cleaners are not only a convenient maintenance accessory for pool owners, but are also a great tool for industry professionals when incorporated into their service routine. That said, with so many of these products in the market, not only do industry professionals need to be well-versed in troubleshooting any number of complications they might face, … Read More

Why Checking Calcium Hardness Levels Is a Maintenance Must

One of the more critical issues can be scaling on the surface of the vessel below the waterline, especially in hard water areas where the majority of inground hot tubs are finished in plaster.

As most in the industry know, the buildup of scale in a hot tub or pool can be a pain. Literally. Once the scale has formed, the only thing left to do is grab a mild scale remover and start scrubbing. After draining and several hours of elbow grease, some progress may have been made and the pain will be … Read More

Understanding the Electromechanical Process of Galvanic Corrosion

Steel pool walls are eroding and ladder handrails are turning black. New heaters are failing after one year and warranties are void because the casing was not bonded. What is going on here? The pool industry has some difficult-to-grasp concepts such as water chemistry; where on the surface it seems easy enough to resolve, but when traditional remedies do not … Read More

The Ugly Grasp of Biofilms

Biofilm is a common word heard in the pool and hot tub industry lately. In the last few years, there has been an increasing amount of information via studies and tests, which can be used to educate industry members and consumers on the subject. In previous articles, there is mention of biofilm existing in wet areas on pool toys and … Read More

Water Sanitation: Knowing the Differences for Proper Care and Maintenance

Water becomes corrosive when pH is too low, and scaling when the pH is too high—especially for areas with hard water.

The difference between owning a pool with a salt system and one that uses traditional means of sanitation may seem expansive. For many, the perception of salt pools is that they are maintenance-free and often times chlorine-free systems. Dispelling the myths about salt pools can be difficult, but as pool professionals, there is a necessity to at least massage pool … Read More