Keeping Filters Working Efficiently: Best Practices for Service Pros

Filters are often overlooked and water clarity problems are treated ineffectively as the filtration system should be addressed first and foremost.

Everyone in the industry agrees filtration is the key to clean water. That said, filters are often overlooked and water clarity problems are treated ineffectively because the filter should have been addressed first and foremost. This article will review a number of service and maintenance tips for different filter types, the most common mistakes when servicing and installing filters, as … Read More

Understanding the Effects Natural Disasters Can Have On Pools

Water is an amazing, mysterious, and powerful element. To understand the capabilities of water and its effect on pools it is vital to understand how it travels throughout the world. The water cycle is a continuous loop of the various ways it transforms and renews itself. Water can exist in three forms: vapor, solid, or liquid. For example, fog is a … Read More

Understanding the Differences Between Pool and Hot Tub Water Quality

Despite some long-held beliefs, a hot tub is not simply a small pool. There are major differences between the chemistry of these aquatic environments that are unique enough to warrant a separate discussion. For service technicians, understanding these differences and knowing how to alter a testing and treatment regimen geared for pools to one suited for hot tubs is critical … Read More

Enzyme-Based Water Conditioners Enhance the Hot Tub Experience

Enzyme-based water conditioners meet the needs of hot tub owners who prefer natural products in all aspects of their lives.

The hot water industry is constantly evolving, making it necessary to research new trends and products in the hot tub market. For instance, there is growing interest in the use of natural products for water conditioning, balancing, and making water maintenance easier. This is all driven by consumer knowledge of, and their need for, an improved bathing experience. This article … Read More

A Leadership Tactic That Can Inspire Employees to Give Their Best

A Leadership Tactic That Can Inspire Employees to Give Their Best

Empowering employees in today’s business world requires a new dynamic in leadership. One way high-performing companies are accomplishing this is by adopting a business strategy that has been used for centuries in sports—coaching. What does a coach look like? A coach is a lot like a teacher, a person who imparts knowledge and gives instruction. They look a lot like … Read More

Managing Service Truck Stock

Starting a service truck inventory plan involves stripping the truck down and restocking it, counting every single piece in the process.

Inventory tracking is one of the most complex and vexing issues for pool and spa/hot tub retailers and service companies. Virtually everything that happens in a business conspires to degrade inventory accuracy. Service employees forget to write things down, sales staff give items away, operations people are bogged down and no one is tracking warranties… the list goes on. However, … Read More

Equipment Troubleshooting Tips for Service Professionals and Retailers

Industry professionals and retailers should know what to do when faced with a problematic pool cleaner.

Today, automatic and robotic pool cleaners are not only a convenient maintenance accessory for pool owners, but are also a great tool for industry professionals when incorporated into their service routine. That said, with so many of these products in the market, not only do industry professionals need to be well-versed in troubleshooting any number of complications they might face, … Read More

How to Install an Energy-Efficient Pool Circulation System

Correct plumbing design, pump selection, and optimal flow rates are extremely important to ensure proper flow in a pool system.

It is the pool builder’s job to make the client happy and to help them realize their dreams of having a backyard oasis, which is an important aspect of pool construction. However, the most important part of pool installation is what is below the ground and how it affects the look and functionality of the final product. Correct plumbing design, … Read More

Why Checking Calcium Hardness Levels Is a Maintenance Must

One of the more critical issues can be scaling on the surface of the vessel below the waterline, especially in hard water areas where the majority of inground hot tubs are finished in plaster.

As most in the industry know, the buildup of scale in a hot tub or pool can be a pain. Literally. Once the scale has formed, the only thing left to do is grab a mild scale remover and start scrubbing. After draining and several hours of elbow grease, some progress may have been made and the pain will be … Read More

Understanding the Electromechanical Process of Galvanic Corrosion

Steel pool walls are eroding and ladder handrails are turning black. New heaters are failing after one year and warranties are void because the casing was not bonded. What is going on here? The pool industry has some difficult-to-grasp concepts such as water chemistry; where on the surface it seems easy enough to resolve, but when traditional remedies do not … Read More