How to Get the Appointment

How to Get the Appointment

When a homeowner makes their first call to a pool/spa builder or service company, they are looking for the expert help only a trained professional can provide. Unfortunately, many of these potential customers, who are often eager to spend money on whatever they need to make their backyard getaways perfect, are met with silence. Calls are not answered. Voicemails are … Read More

The Ins and Outs of Job Costing

The Ins and Outs of Job Costing

For many in the pool and spa business, money is looked upon as a taboo topic not to be openly discussed. It is true that in any form of business, competitors are restricted by laws from getting specific when discussing pricing, overhead and profit margins with one another. However, understanding these factors in broad, general terms (which are legally discussable) … Read More

How to Control Calcium Hardness

Maintaining appropriate levels of calcium hardness is a key balance factor in basic recreational water care. Typically, water in a vinyl-lined or fibreglass swimming pool should contain a calcium hardness level of 175 to 225 parts per million (ppm), while the recommended range for plaster-surfaced pools is a little higher at 200 to 275 ppm. In addition, the overall balance … Read More

Battling Biofilm in Pools and Spas

Battling Biofilm in Pools and Spas

Improving water quality demands a true understanding of what is hidden in the pool and spa environment, of what is lurking beneath the surface—in piping, filters and on exteriors. For decades, pool professionals have faced a particularly tricky phenomenon, one that has created havoc since the first swimming pools and spas. It is that slimy, sticky, gooey stuff that appears … Read More

Addressing Cloudy Water Issues in Swimming Pools

Water cloudiness or turbidity is caused by the introduction of suspended particles that are invisible to the naked eye.

Pool owners respond more intently to cloudy water than any other water-related issue due to its direct esthetic effect on the pool’s appearance. It can easily be identified by visual observation; any pool owner can recognize cloudy water and know it is an indication something requires attention. Where the difficulty lies for pool professionals, however, is diagnosing the specific problem … Read More

Dealing with Nitrates in Pools and Spas

Dealing with Nitrates in Pools and Spas

When a customer brings in a water sample complaining about an algae problem, pool and spa professionals must ask themselves which chemical parameters to include in the subsequent test. If their answer does not include testing for nitrate nitrogen, they could be ignoring a key factor. In fact, nitrate nitrogen testing should be considered in every situation with a potential … Read More

The Evolution of Pool Cleaners

The Evolution of Pool Cleaners

The swimming pool cleaner has been around for over one hundred years. These devices owe their evolution to imaginative tinkerers, engineers and designers from all over the world. Like swimming pools, there is almost certainly no single inventor or single swimming pool cleaner that has been recorded in history as the first such machine. However, by tracing key patent records, … Read More

Tips for Keeping Pool Cleaners Going Strong

When operating correctly, pressure and suction cleaners should move throughout the pool. Some cleaners have programmed cycles, while others operate in random patterns.

Automatic pool cleaners can simplify pool maintenance, but only when they are functioning properly. Thankfully, most pool cleaners work well most of the time. Occasionally, however, a pool may not be as clean as the owner would like, so it is important to know a few things about ensuring the long-term successful use of these relatively simple machines. Before moving … Read More

Differentiating Stains and Determining Treatment

Differentiating Stains and Determining Treatment

Staining is a problem many pool and spa owners will contend with at some point. It is a nuisance that detracts from a pool or spa’s overall aesthetic value and can contribute to surface deterioration. Staining can be prevented; however, the conditions, which ultimately cause it to happen must be recognized first. Once an operator understands the mechanisms causing surface … Read More

Measure the Success of Your Business Beyond the Bottom Line

Measure the Success of Your Business Beyond the Bottom Line

As a startup owner, you obviously want to figure out the best way to measure success. In the early stages of business ownership, financial gains are not necessarily a good measure of forward movement. Instead, look out for these positive reinforcers as a way to measure your startup’s success. How To Measure Your Startup’s Success 1. The Industry is Taking Note … Read More