Empowering employees in today’s business world requires a new dynamic in leadership. One way high-performing companies are accomplishing this is by adopting a business strategy that has been used for centuries in sports—coaching. What does a coach look like? A coach is a lot like a teacher, a person who imparts knowledge and gives instruction. They look a lot like … Read More
Managing Service Truck Stock
Inventory tracking is one of the most complex and vexing issues for pool and spa/hot tub retailers and service companies. Virtually everything that happens in a business conspires to degrade inventory accuracy. Service employees forget to write things down, sales staff give items away, operations people are bogged down and no one is tracking warranties… the list goes on. However, … Read More
Equipment Troubleshooting Tips for Service Professionals and Retailers
Today, automatic and robotic pool cleaners are not only a convenient maintenance accessory for pool owners, but are also a great tool for industry professionals when incorporated into their service routine. That said, with so many of these products in the market, not only do industry professionals need to be well-versed in troubleshooting any number of complications they might face, … Read More
How to Install an Energy-Efficient Pool Circulation System
It is the pool builder’s job to make the client happy and to help them realize their dreams of having a backyard oasis, which is an important aspect of pool construction. However, the most important part of pool installation is what is below the ground and how it affects the look and functionality of the final product. Correct plumbing design, … Read More
Why Checking Calcium Hardness Levels Is a Maintenance Must
As most in the industry know, the buildup of scale in a hot tub or pool can be a pain. Literally. Once the scale has formed, the only thing left to do is grab a mild scale remover and start scrubbing. After draining and several hours of elbow grease, some progress may have been made and the pain will be … Read More
Understanding the Electromechanical Process of Galvanic Corrosion
Steel pool walls are eroding and ladder handrails are turning black. New heaters are failing after one year and warranties are void because the casing was not bonded. What is going on here? The pool industry has some difficult-to-grasp concepts such as water chemistry; where on the surface it seems easy enough to resolve, but when traditional remedies do not … Read More
Modern Hot Tubs: Efficiency Redefined
Today, most consumers are very conscious of energy use—no matter the product. Therefore, it is important for manufacturers to consider the impact their products have on the environment. The trend to go ‘green’ is growing and has spawned several innovations as it pertains to product design and development. This method of thinking has also made its way into the hot … Read More
Variable-Speed Pumps Are Not Just a Trend, They Are a Need
As far as clichés go, ‘going green’ is a good one. But within consumer markets, the environmentally friendly frenzy is often overstated. Many so-called green products are often overpriced and/or ineffective. It is no wonder why many consumers have become jaded by the green movement. Escalating energy costs and social awareness are still forcing everyone to be more responsible, however. … Read More
The Ugly Grasp of Biofilms
Biofilm is a common word heard in the pool and hot tub industry lately. In the last few years, there has been an increasing amount of information via studies and tests, which can be used to educate industry members and consumers on the subject. In previous articles, there is mention of biofilm existing in wet areas on pool toys and … Read More
Water Sanitation: Knowing the Differences for Proper Care and Maintenance
The difference between owning a pool with a salt system and one that uses traditional means of sanitation may seem expansive. For many, the perception of salt pools is that they are maintenance-free and often times chlorine-free systems. Dispelling the myths about salt pools can be difficult, but as pool professionals, there is a necessity to at least massage pool … Read More